Frequently Asked Questions

IS YOUR SITE SECURE?
Absolutely, our site is encrypted using RSA SSL.

WHERE DOES AVON MARINA DELIVER TO?
We deliver anywhere logistically possible! Our website will allow you to choose most countries as a delivery destination however if you are struggling to put an order through, or your country does not appear – either give us a call (01202 612 610) or email us (info@avonmarina.com) and we’ll get it all sorted for you.

IS VAT INCLUDED IN YOUR ONLINE PRICES?
Our prices are displayed excluding VAT on the website. VAT will be calculated during the checkout process dependent on where you are ordering from and what country the items are being delivered to.

DO YOU LIST ALL THE PRODUCTS THAT YOU HAVE IN YOUR SHOP ONLINE?
We do our utmost best to display the most extensive variety of our products online. However, if you can’t find what you’re looking for on the site, give us a call! We’d be happy to assist you.

DOES AVON MARINA HAVE A CATALOGUE?
No, we do not have a catalogue.

DO YOU HAVE A NEWSLETTER?
Yes, we have a newsletter! You can sign up to receive them regularly so that you can keep abreast of new products, offers, events and competitions.

WHERE IS YOUR PHYICAL STORE BASED?
We are based at Avon Marina, Rossiters Quay, Bridge Street, Christchurch, Dorset BH23 1DZ. The Marina is easy to find and offers free parking.

I CAN’T FIND WHAT I’M LOOKING FOR VIA SEARCH…
Try using simpler search terms (i.e. try typing ‘flare’ as opposed to ‘LED flare’ ) If you’re still stuck and can’t find what you’re looking for – please give us a call.

WHAT PAYMENTS DO YOU ACCEPT?
We accept all major credit and debit cards as well as PayPal, Google Pay, Apple Pay and BACs. If you would prefer to arrange payment through an alternative method, please give us a call and we will gladly assist.

CAN’T FIND THE ANSWER TO YOUR QUESTION?
If you have any further questions please do not hesitate to call our friendly and experienced team who will be happy to take your call – 01202 612 610.